Terms of Service

By using the Site, submitting an inquiry, or entering into a service agreement with us, you confirm that you are at least 18 years old and have the legal capacity to enter a binding agreement. If you are acting for a business, you confirm you have authority to bind that business to these Terms.

The Site describes our services and lets you request a confidential assessment or contact us. The information on it is general and is provided for your convenience. Nothing on the Site is legal advice, and submitting a form does not create a client relationship or obligate either of us to anything. A relationship begins only when we both sign a written service agreement.

We provide executive reputation protection, online reputation management, search result suppression, personal brand and profile development, threat identification, and continuous reputation monitoring. The scope, deliverables, timeline, and fees for any engagement are set out in a separate written service agreement. Where these Terms and a signed service agreement conflict, the service agreement controls for that engagement.

We may decline any engagement at our discretion, including work that would require deception, would harm a third party, or would breach applicable law or a platform's own terms.

Reputation work depends on decisions made by search engines, review platforms, publishers, and other parties we do not control. We do not guarantee that any specific piece of content will be removed, that any particular search ranking will be achieved, or that a result will occur within a given time.

We do not suppress accurate reporting, and we do not create false or misleading content, false reviews, or fake profiles. What we commit to is applying our professional judgment and effort, working within the published rules of each platform, and reporting honestly on progress.

When you use the Site or engage us, you agree that:

• The information you give us is accurate and you have the right to share it
• You will not ask us to publish anything false, defamatory, or misleading, or to suppress content in a way that would break the law
• You will not use the Site or our services for any unlawful purpose or to harass or harm another person
• You will provide the access, approvals, and materials an engagement reasonably requires, since delays on those items affect what we can deliver

Do not attempt to gain unauthorized access to the Site or its systems, interfere with its normal operation, scrape or harvest data from it by automated means, submit malicious code, or use the forms to send spam or bulk solicitations.

We treat client information as confidential, including the fact of the engagement, the content being addressed, and anything shared during intake. We do not publish client names, testimonials, or identifying case details without written permission.

These obligations do not cover information that is already public through no fault of ours, that we are required by law to disclose, or that you have authorized us in writing to share.

All content on the Site, including text, graphics, logos, and design, belongs to Reputation Management Group, LLC or its licensors and is protected by intellectual property law. You may not copy, distribute, or make derivative works from it without our written permission.

Ownership of work produced during a client engagement, such as articles, profiles, and pages built to support a campaign, is governed by the applicable service agreement.

The Site links to platforms and sources we do not operate. We do not control their content, policies, or availability, and we are not responsible for them. A link is not an endorsement.

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the Site will be uninterrupted, error free, or free of harmful components, and we do not warrant that the general information on it is complete or current for your situation.

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, including lost revenue, lost business opportunity, or reputational harm, even if we were advised such damages were possible.

Our total liability for any claim relating to an engagement will not exceed the fees you paid us in the three months before the event that gave rise to the claim. Where the claim relates to the Site rather than an engagement, our total liability will not exceed one hundred dollars.

Some jurisdictions do not allow certain exclusions or limitations, so in those places our liability is limited to the greatest extent permitted.

You agree to indemnify and hold us harmless from claims, losses, and reasonable legal costs arising out of your breach of these Terms, your misuse of the Site, or content or instructions you gave us that infringed a third party's rights or broke the law.

These Terms and any dispute arising from them or from our services are governed by the laws of the United States and of the state in which the Company is organized, without regard to conflict of law rules. Any legal action must be brought in the courts of that jurisdiction, and you consent to personal jurisdiction there.

We may revise these Terms at any time. When we make a material change we will update the "Last updated" date at the top of this page, and continuing to use the Site after that means you accept the revision. A change does not alter a service agreement already in effect unless you agree to it in writing.

Questions about these Terms can go to Reputation Management Group, LLC at info@executivereputationprotection.com or (720) 656-3738.